Your Cover & Key Facts
The insurance provided through Construction Guarantee Services (CGS) is specific to your property. Should you sell your property the insurance automatically transfers to the new owner and no assignment or notification is necessary. (Note however that some contractors do require notification of assignment of their guarantee).
Though the contractor is responsible for dealing with all claims, should he cease to trade the insurance becomes active and the insurance company will then deal with any claims under the contractor’s guarantee. Should this happen, a simple e-mail or telephone call will connect you to our knowledgeable and sympathetic staff.
If you have just purchased a property make sure you have all the original documents listed on page 8 of the policy under ‘How to make a claim’. Copies of the full policy are available under ‘literature /Downloads’.
It is important that you keep safe the original documents that will be required in the event of a claim and these are clearly listed in the policy document under ‘How to make a claim’. Please note that photcopied documents are not acceptable.
Below is the Key Fact document for Damp, Infestation (woodworm), Wall Ties, Structural Waterproofing, Concrete Repairs and Roofing, followed by the Key Facts document for Pile Stabilisation, Wall Ties, Lateral Restraints, Lintel Stabilisation, Masonry Beaming, and Crack Stitching Insurance.