Welcome to the CGS Members’ website

If you are looking to provide your customers with the gold-standard in consumer protection; you have been directed to the right place. CGS insurance backed guarantees are designed to protect property owners – your customers – against defects which would normally be covered by your own written guarantee in instances where you cannot honour that guarantee yourself, as a result of having ceased to trade.

You may have already been provided with written guidance on how to offer insurance backed guarantees. If you have not; please download the guidance from the document library here. This guidance can be seen as a list of do’s and don’ts which must be followed. Insurance backed guarantees are valuable and useful consumer protection products; but it must be remembered that they are also regulated insurance products! Whilst this gives them much of their strength, it does mean that certain (relatively simple and straightforward) rules must be observed whilst offering the insurance and you must bear that in mind. If you do not understand the guidance, please contact our team on 0845 0509267.

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Registration is simple. Prior to offering insurance to your customers you will be required to complete a simple online application form, submit your own written guarantee, and agree to the terms & conditions.

If you have any queries on how to register your jobs, or how to make use of the CGS members’ area in general please contact our team on 0845 0509267.

Literature & Downloads
Insured Guarantees Explanatory Leaflet

Download specimen policy documentation or our information leaflet below:

What does an insurance backed guarantee do?

No contractor, no matter how reputable can give assurances that they will always be around to honour the terms of their own written guarantee. An Insurance backed guarantee is a low-cost insurance product which is designed to protect property owners against defects which would normally be covered by the contractor’s own written guarantee.

Contact Details
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PO Box 26332,